Transat Terms and Conditions
https://www.transat.com/en-CA/terms-and-conditions
Royal Irish Terms and Conditions
https://ritvacations.com/ireland/terms-and-conditions/
Names
Please provide full names as appearing on your PASSPORT. Your name on your ticket must match exactly or you may be denied boarding. Note hyphenated names, capital letters and/or spaces often run together, which is acceptable. Name corrections (ie. spelling, missing letters, adding/deleting middle names) may be added before ticket issuance, as noted herein. You are responsible for verifying that your names are correct on your documents and understand that any corrections needed within this time, or after ticket issuance may be subject to fees.
Name Corrections
Corrections to spelling of names 14 days after booking and up to final payment are $50 for correction and document re-issue. Within 72hrs name corrections may not be possible and/or will be subject to additional fees.
Name Changes (Substitute Passengers)
Balance to 30 days prior to departure are subject to a $150 fee.
Name within 30 days of departure are considered cancellations.
Cancel Penalties
If you must cancel your reservation, regardless of reason, and the airline/tour is operational, the following terms will apply in addition to the supplier penalties;
Prior to balance due date is subject to loss of deposit.
Balance - 31 days prior to departure is subject to $125 admin fee per person.
Cancellations within 30 days are 100% non-refundable.
**All fees listed above are per person. Agency professional fees are a non-refundable service fee.
Payment of Services
Verbal or written authorization provided by the Customer for the use of a personal credit card number constitutes a confirmation of the reservation, acceptance of the present terms and conditions and authorization to pay the deposit and the purchase of Services, as the case may be. We reserve the right to cancel any reservation, in whole or in part, without prior notice and without recourse by the Customer if payment is not honoured or received by the balance date, unless prior arrangements have been made between Customer and Agent. Late payments beyond balance date, if permitted, will be subject to a $50 per person late fee.
Requests
Hoteliers are solely responsible for room allocation in accordance with the room category reserved by the Customer. We can request your preference and forward this to the hotelier, however, please note no guarantee can be made with respect to location of the room, type of bedding therein, decor, or furnishings, which may vary according to its location on the hotel premises.
By signing below and/or by reserving travel services with Elgin Travel and Cruises you expressly acknowledge that you and your travel companions have understood and are in agreement with this invoice, including the Terms and Conditions as stated on your invoice as well as the supplier/tour operator general conditions, and that you have been sufficiently advised on such matters or have sought any additional desired guidance.
You acknowledge that you and your travel companions have been offered comprehensive Travel Insurance coverage and that you have made an informed decision to take out or refuse such insurance and to assume full responsibility for your decision.
Elgin Travel, its employees, directors and agents will in no circumstances be liable to you for any refund, loss, damage, delay or injury resulting from any cancellation, interruption or other event or failure of any supplier to provide any travel service to you or for any other breach of contract or the intentional or careless act or omission of any supplier of any such travel service.
Travel insurance for trip cancellation and interruption and emergency out-of-province medical insurance is highly recommended. Please note that standard travel insurance will not cover any claims caused by COVID-19 as it is a known event. There is additional insurance coverage available for purchase that will cover emergency medical expenses related to Covid 19 or cancellations for ANY reason with specific terms and conditions. As well, travel insurance does not cover cancellation claims where a future travel credit has been issued as this is not considered a financial loss. Please inquire with your travel professional if you are unsure of available coverage.
Elgin Travel and Cruises is a TICO licensed travel agency, authorized to conduct business with all travel suppliers including but not limited to airlines, tour operators, travel insurance companies, cruise lines, hotels and car rental agencies. Elgin Travel will never charge your credit card without your prior authorization, whether by phone or by email.
If you are paying for any or all of your travel arrangements by credit card, please complete the boxes below before signing and submitting your authorization and acceptance of terms.
I authorize Elgin Travel and Cruises, to charge the agreed upon travel arrangements including any professional fees (FTS/Elgin Travel) to the credit card provided to my travel professional. I agree that I will pay for this purchase in accordance with the issuing bank cardholder agreement.
